Technical Support

OpenNMS Features

  • Enterprise Grade tool
  • Provisioning
  • Performance Management
  • Event Management
  • Alarm Management
  • Asset Inventory Module
  • Dashboards/Graphs
  • Reports/Statistics
  • Network Maps
  • Auto-Discovery
  • 3rd Party Integrations
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Event Management

  • Event List
  • Search and Filter
  • Type and Severity
  • Acknowledge
  • Forward to Tools

Trends

  • Trends Summary Graphs

Alarm Management

  • On-Screen Alarms
  • Alarm Sounds

Business Service Monitoring

  • Business Service Dependencies

Notification Management

  • Email Notification /SMS Notification
  • Chat and Pager Notification
  • Asterisk Phone Call
  • Send Notification to Support Team
  • Manage On-Call Duty Schedules
  • Resource Utilization Graphs

Distributing Monitoring

  • Large Scale deployments using Minion

Maps And Topology View

  • Maps and Topology View

Our Services

OpenNMS Consulting
OpenNMS Implementation
OpenNMS Customization
OpenNMS Integrations
OpenNMS AMC Based Support
24x7 Support Services

APIs for Integration

Northbound API
  • Alarm forwarding related integrations
  • Ticketing System related integrations
Southbound API
  • SNMP Trap integration
  • Collect performance from management interfaces such as SNMP, WMI, JMX, NRPE etc.

Ticketing System Integration

  • Extensible Ticketing API
  • Request Tracker (RT) integration
  • BMC Remedy integration
  • OTRS integration
  • IBM Tivoli Service Request Manage Integration
  • Atlassian JIRA integration

One platform to rule your IT stack.

Whether you use one product or the whole suite, the Orion® Platform will help you make IT management look easy.

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Explore our Orion Platform products

Availability & Performance

Network Performance Monitor

  • Multi-vendor network monitoring for fault, performance, and availability
  • Automated capacity forecasting, alerting, and reporting
Application & Infrastructure

Server & Application Monitor

  • Deep performance visibility of commercial and custom applications
  • Monitor across private, public and hybrid cloud environments
Database Performance

Database Performance Analyzer

  • Find, analyze, and optimize your database performance story
  • Multi-vendor support across physical, virtual, or cloud deployments
Hyper-V & VMWare Troubleshooting

Virtualization Manager

  • Identify and remediate VMware vSphere and Microsoft Hyper-V problems
  • VM capacity planning and sprawl control
Bandwidth & Traffic Patterns

Network Bandwidth Analyzer Pack

  • Customizable network traffic reports
  • Multi-vendor device and flow support
Storage Performance & Capacity

Storage Resource Monitor

  • Unified storage monitoring across different storage vendors and devices
  • Pinpoint storage performance bottlenecks
Configuration & Change Management

Network Configuration Manager

  • Multi-vendor network change and configuration management
  • Real-time configuration change notification
Security & Compliance

Log Analyzer

  • Search and filter log data from multiple sources
  • Real-time log streaming and visualization

Ready to get started on your project?

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